Myron is a graduate of the CompTIA A+ program who currently serves as a Telecommunications Engineer at Accelera Solutions for DHS.
Q: What does your current work entail?
A:I am a Tier II Help Desk Engineer. I take care of anywhere from 10-15 users a day helping with software installation. Software trouble shooting, local and network partner installations, network and connectivity issues. Issues with laptop and iphone. This year will be a year at the company I work for.
Q: How did what you learn at CC Prep help you with your current at Accelera?
A:It helped a lot. I took the test before in 1999. It was a good refresher ad helped bring me up to speed in terms of Windows 7, 8 and 10.
Q: How did you initially get connected to CC Prep?
A:I saw a flyer on my car in 2017. At the time, I was running my own business doing hospitality management and catering and was looking for a career change. I decided to go back and I think it was a smart move to make. I am still in debt from my last certification from a program in Beltsville so it was great that CC Prep was free.
Q: How difficult was it to find your first job?
A:I don’t think it was too difficult. I started updating my resume on day 1 when I got accepted and started putting it out there because I was serious about the career change.
Q: Did you start out at your current position or were you promoted within the year?
A:I started in Rockville and they transferred me to downtown DC.
Q: What skills do you think helped you stand apart from other applicants?
A:Being able to communicate in the interview. If you can’t get your point across in the interview to the hiring manager, they won’t take you seriously.
Q: Do you have any memorable moments at CC Prep?
A:I think I have to give a shout out to Mr. Paul. There was a time I wanted to leave CC Prep but Mr. Paul coached me to stay and stick it out. I was looking into getting into real estate and all these other things but he coached me into sticking with IT because there are more opportunities out there and he was right.
Q: Any advice for CC Prep students starting out in the IT Field?
A: Be proactive. I have seen students sit and wait thinking that an opportunity will knock on their door and that’s not the case. The jobs won’t come to you, you have to be proactive in finding them.
Q: What was your starting salary and has it changed over this year?
A:I started at 25/hr. and am now at 32/hr.
Desiree is a graduate of the Microsoft and IT Fundamentals programs. She currently works at the USDA, National Institute of Food and Agriculture.
A: The Word and Excel skills were really helpful when dealing with advanced data analysis. I was able to do certain things that others higher than me couldn't.